Thread of NoubleDigger's Shitty Job

Discussion in 'Hard Gay Shitpost Metropolis' started by Nouble Digger, Mar 15, 2013.

  1. Nouble Digger

    Nouble Digger
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    FURFRIEND

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    I need an outlet for this. It is becoming intolerable.

    I work at a call center, and it is pretty awful. My employer provides outsourced call center support solutions to the highest bidder, I happen to be on the line group for Toys R Us. When I first started, it wasn't so bad, if the person I was talking to started behaving like the child they were buying the toys for, I could pass them off to "supervisors" to handle their nonsense.

    Everything was ok, until I became a "supervisor". One day, our client, Toys R Us decided it wanted to have specific locations deal with certain aspects of the call group. My group became entirely dedicated to handling the worst cases that the retards in Spokane and Oklahoma City can't deal with. Barely anyone at those locations actually does their job, leaving me to do all the actual work figuring out what I can do for some pregnant asshole that's screaming her head off because she doesn't want to pay shipping on furniture because it's expensive.

    So, on it has gone, for about 7 months now. Though, by far, the most infuriating things is all the people that I was employed with have either been fired, or have been moved up to a position where they don't have to answer the phones. I've this issue of having an awful personality, so I can only blame myself for all the mistakes I've made, and why I am not in a similar position as the people I started with. I would say it has to do with the fact, no matter how much I try to deny it, or suppress it, I am childish as fuck. Like, I ooze immaturity. Or might as well, as it is not hard to pick up on. I try to act professional, I do, except I've come to another bitter realization that I have no fucking idea what it means to do so. I would kill to not be a phone jockey. No really, I am ready to shank the cunt that just became my superior, considering I've been there twice as long. Oh yeah, she's an 8/10, really cute, but I don't consort with competition. I spite that cunt. Favoritism is rampart, and shit can be done about it. The people above my supervisors head don't really care.

    Back to it being my fault that I haven't been promoted, for almost my entire employment, I avoid work where ever, and whenever I can. My superiors are wise to me, now, but I don't regret the hours I've stolen from my employer, by not doing shit. However, I've gotten myself into this 90 day probationary period (After previous 30 day and 60 day probationary periods) where I cannot fuck up, at all, as well as not be promoted. At this point, I don't feel like sticking it out. Too bad I can't afford not to have a job.

    I feel a lot better.

    tl;dr: I work at a call center and I hate it.

    Also, I will post any funny e-mails that I get in this thread.
     
  2. ge5undhe17

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    Girlvinyl

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    Toys R Us.

    Looking forward for some screaming manchild calls about defective /mispainted pony toys
     
  3. Nouble Digger

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    It has happened to me, sadly, only once. He had like 10 separate orders of pre-ordered pony toys, and the credit card he used to pay for them, he had deactivated. We cannot change any info on an order once it is placed. No exceptions, because we literally cannot. The stupid fuck couldn't wrap his head around it, but what really set him off is when we wouldn't honor the promotional prices he had. he ranted until he requested to speak to a supervisor, which, I grabbed one of my superiors in the room to deal with. I think my supervisor was on the phone for like 10 minutes repeating everything I had told the dude.

    Also, an old e-mail that I saved because it was lulzy.
    [​IMG]

    lol he fucked up. I "did not to see it" until it was too late for him to cancel his order.
     
  4. scumhook

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    You should practice a thick Pakistani accent, and "transfer" the caller to "your supervisor" (i.e. put the cunt on hold for 30 secs then pick the call back up).
     
  5. CallMeMaggot

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    Girlvinyl

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    Or five or six exotic accents. Take the fuckers around the world

    Also, what a faggot, the "psychotherapist" haha
     
  6. scumhook

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    @uberfukken - obligatory tag for anything remotely call-centre related.
     
  7. HeliosOne

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    @Massgrav opinion is needed here specially if he can express it in 2 posts
     
  8. uberfukken

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    If you're cheating hours out of the company don't expect to last. Call centers are fast and people get hired/fired/promoted like a revolving door, the manager's sole purpose is to identify the weak links and do something about it. I was on the phones for about 2 years before I started managing, and after that it was on/off for another 6 depending on where I was needed.

    What you're doing is inbound calls and that is a cake walk. Find something that does outbound, it's very competitive and pay is commissioned based instead of hourly, so you set your own limits. Word of advice, all the money is in collections right now. Work your way up in a collection agency and you can pull down 50-80k a year.
     
  9. Nouble Digger

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    Yeah, I really shouldn't be doing what I do, but I really can't stand it. I've been there for 8 months, and only two other people are still there that were hired on with me.

    Thank you for the perspective, though. I often forget that there are people in worse positions than I. I want to straighten my shit up, and not have any issues, but that's easier said, than demonstrated. I know that.
     
  10. HeliosOne

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    I took calls for 2 years at AT&T it's awesome when people call just to fight and you make them mad by being nice and humble on purpose
     
  11. Slavoj Jizzek

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    Exactly. Everybody I know bitches about being a cachier/bagger/lifeguard/etc. What they don't realize is that being a basic employee isn't bad. You're virtually never held accountable for anything.

    The first rung of leadership is where everything goes to shit. Your inept superiors pin everything on you. Your inept inferiors avoid getting chewed out by your superiors by blaming you. Your fellow supervisors, in an effort to jockey position and make life easier for themselves, blame you.

    I have gotten roughly 5 "final warnings" in a month. I've been pulled into pointless meetings when I was supposed to be out supervising my area where my fellow supes got stuck watching while my boss asked random, stupid, pointless questions that she obviously already felt she knew the answer to.

    I supervised lifeguards. They were basically impossible to fire or fuck with. They had to commit a severe safety violation to bring management down on them. They could be as lazy and insubbordinate as fuck and nothing would happen. Whenever we wrote up guards for those offenses, our superiors would just never put their signatures on the goddamn paper and forward it to HR. My friends in HR largely came from my department and wanted the inept fuckers fired. My bosses just didn't give them the opportunity.

    The worst part is that I don't even suck at what I do. When I close an area, my lifeguards are usually the first ones to clock out and go home. Why? Because leadership skills, bitch. That's why. Some people have them, some people don't. People who talk about "leadership" all the time and give/go to conferences couldn't lead an army of morbidly obese people into a McDonalds.

    First link in the command chain is the perfect storm for shitty situations. The basic workers are considered to have roughly the free-will of an amoeba. You are apparently responsible for any and all occurrences on the molecular level going on in your area. Your bosses are responsible for jack shit
     
  12. Nouble Digger

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    Part of their job is to make sure I do my job. I won't pretend like my immediate superiors aren't doing work, I see them working most of the time. However, the reason I hate them is because they play favorites. All of the real supervisors hang out on the regular. You can never escape the cool kids club, at any job.
     
  13. jack

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    You passive aggressive fucking cunt whore.
     
  14. Slavoj Jizzek

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    Yeah, I'm familiar with that. I got skipped over for a promotion despite my intricate knowledge of how shit works because the head boss has a thing for fucking over men. She's a feminist with a masters in music therapy whose job is managing operations for a theme park. She actually went to bat to save one of her favorite girl employees from being fired when said girl ineptly got us involved in a class-action lawsuit over minors and labor laws because she couldn't track down some other lifeguard moron to send her home. Said girl also trained me incorrectly and is responsible for no less than 2 of the disciplinary actions I had against me.

    It's the bitch club. Rather than surviving on skill, talent or work ethic they just form a democratic voting block where I work and count on the jaded bastards like me and a couple other guys to get shit done.

    Largely this is the fault of the manager who approves of such stupid behavior. I hate working for women managers as this petty shit is par for the course with them generally, but that's another rant for another day.
     
  15. HeliosOne

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    nope being passive aggressive is being aggressive and insulting, I mean faking care and commitment and avoid fighting at all.
     
  16. Nouble Digger

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    I have the opposite problem, it's a dude's club at my work. If you're attractive and have an axe wound, or just the beef curtains, you'll probably get taken off the phones to do some other task, or even promoted. Or if you have a penis, you can get really buddy buddy with the managers, and get promoted as well. I have the social skills of an autist, so I don't really get along with anybody except the nice old ladies who are nice to everybody.
     
  17. Slavoj Jizzek

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    Geeze. Sounds like I should work there with the lumberjackness.

    Oh. I just looked up the colloquial definition of "axe wound." I don't think I have one of those.
     
  18. Nouble Digger

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    It's aussie slang, but as an americunt I'm pretty taken by it.
     
  19. scumhook

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    Aussie culcha at its best. :D

    Almost as good as yelling "SHOW US YER GASH" at teh wimminz. They fucking love that shit.
     
  20. CallMeMaggot

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    The old joke:

    -Mummy, mummy... why do u have a gash between the legs?

    -Oh! ummm... errr...it's cause a nasty indian came and hit me with his axe

    -Gosh Mum, he hit u right in the cunt
     
  21. Likeicare

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    EDF is my hugbox

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    lol @ all you faggots having shit jobs
     
  22. jack

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    you sound like marriage material .What are you doing this Sunday? you can come over I'll fix us dinner will go to circus o la and then you can kick me in the nuts and take my wallet after we fuck.

    if every thing goes right you can do that again in ten to fifteen years after the kids are born and you sucked out my will to live.
     
  23. $$Trooper

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    I'm $$Trooper, a badass commie nigger.

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    You should write books about marriage.
     
  24. jack

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    nobody ever made money selling the truth.
     
  25. $$Trooper

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    I'm $$Trooper, a badass commie nigger.

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    Still, they should be at least warned of what could happen.
     
  26. jack

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    Don't do it would be a really short book. maybe I'll just write it on a bunch of napkins and hand them out at las Vegas churches.
     
  27. $$Trooper

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    I'm $$Trooper, a badass commie nigger.

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    make about 50 thousand flyers and airdrop them over major cities.
     
  28. hkh

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    I find this thread very interesting
     
  29. Nouble Digger

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    lol
     
  30. Nouble Digger

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    Well, the management decided that they didn't like me leaving early every day this week, or rather, they finally caught on to me doing it sporadically for months.

    The plus side is, they have this system that lets you check your schedule, as well as trade shifts, get points for attendance issues, etc.
    [​IMG]

    I am pretty sure I got a high score. I'm not going in when I am to next. If I do, they will sit me down, talk to me, have piece of paper that says I am being fired for me to sign, and then have me escorted out by security (if you're black, so probably not me). I am glad to have the foresight for once, I can give my job the last middle finger.